Privacy Policy

Before you publish: this policy has been written around the way this website actually works. Two things need your input — your trading status and business address, and confirmation of how long you keep enquiry records. Both are marked below in square brackets. If you take on staff, start using analytics or advertising cookies, or begin using other tools that hold customer data, this policy should be updated to match.

Last updated: 20 August 2026

Who we are

This website is operated by Parker Plastering (“we”, “us”, “our”), a plastering, rendering and cladding business based in Medway, Kent, working across Medway and Kent.

For the purposes of UK data protection law we are the data controller for the personal information described in this policy.

• Telephone: 07450 989254
• Email: info@parkerplasteringkent.co.uk
• Postal address: [Add your business address here before publishing]
• Trading status: [For example, sole trader, or a limited company with its registered number — add before publishing]

What information we collect

We only collect information you choose to give us.

When you use a form on this website

• Your name
• Your telephone number
• Your email address
• Your postcode
• The service you are enquiring about and whether the property is domestic or commercial
• The project details you write in the message box
• Your preferred contact method
• Any photographs or files you choose to attach
• Which page of the website the enquiry came from, and, where relevant, the search campaign or website that referred you

When you telephone or email us

• Your contact details and whatever you tell us about the work you need

Please do not send us information you would not want written down. We do not need, and ask you not to send, information about health, finances or anything else of a sensitive nature.

Why we use it, and our lawful basis

• To respond to your enquiry and prepare a quotation. Lawful basis: steps taken at your request before entering into a contract, and our legitimate interest in responding to people who contact us.
• To carry out work you instruct us to do, including arranging visits and scheduling the job. Lawful basis: performance of a contract.
• To keep records of quotations and completed work. Lawful basis: our legitimate interest in running the business properly, and compliance with legal obligations such as tax record keeping.

We do not use your details for marketing lists, and we do not sell or rent your information to anyone.

Who has access to your information

Your information is seen by the people at Parker Plastering who need it to deal with your enquiry or your job. We also use the following service providers, who process information on our behalf:

• Netlify — hosts this website and receives form submissions. Form entries, including any attached photographs, are stored in our Netlify account and notified to us. See Netlify’s own privacy documentation for details of how they handle data.
• Our email provider — used to send and receive correspondence with you.

We may also share information where we are legally required to do so, or where it is necessary to establish, exercise or defend legal claims.

Where your information is held

Our service providers may store or process information outside the United Kingdom. Where that happens, they are required to protect it to a standard equivalent to that required by UK data protection law.

How long we keep it

• Enquiries that do not lead to work: [confirm your period — for example, 12 months] and then deleted.
• Quotations and completed jobs: kept for as long as we may need them in connection with the work, and for the period required for tax and accounting records.

Cookies and analytics

This website does not currently set analytics or advertising cookies, and no tracking identifier is installed on it.

[If Google Analytics, Google Ads tracking or any similar tool is added to this website in future, this section must be updated to say so, and an appropriate cookie notice should be added.]

The website uses a small amount of JavaScript for the navigation menu and the enquiry form. This does not store anything on your device.

Your rights

Under UK data protection law you have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct information that is inaccurate or incomplete;
• ask us to delete information where there is no good reason for us to keep it;
• object to, or ask us to restrict, our use of your information in certain circumstances;
• ask for your information to be transferred to you or another provider, where that right applies;
• withdraw consent at any time, where we are relying on consent.

To exercise any of these rights, contact us using the details at the top of this policy. We will respond within one month.

Complaints

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection, at ico.org.uk.

Changes to this policy

If we change how we handle personal information, we will update this page and change the date at the top.

Contact us

Call 07450 989254 or email info@parkerplasteringkent.co.uk.